Cancellation Policy

At Accezory, we understand that sometimes you may need to cancel an order. Please read our cancellation policy below:

🛑 Order Cancellation

1. Orders can be cancelled within 12–24 hours of placing the order.
2. Cancellation requests will only be accepted before the order is shipped.
3. Once the order has been dispatched, it cannot be cancelled.

⚡ How to Cancel

To cancel your order, you can:

1. Log in to your account and cancel from the “My Account” section
2. or
3. Contact our support team with your Order ID

💳 Refund for Cancelled Orders

1. If your cancellation request is approved, the refund will be processed within 5–7 business days
2. Refund will be credited to the original payment method

🚫 Non-Cancellable Orders

Orders cannot be cancelled in the following cases:

1. Already shipped orders
2. Orders out for delivery
3. Customized or special products (if applicable)

📌 Important Notes

1. During sale periods or high-demand days, cancellation windows may be shorter
2. In case of prepaid orders, refunds may take additional time depending on your bank/payment provider

📞 Need Help?

If you need assistance with cancellation, feel free to contact our support team with your order details.