Frequently asked question

If your question is not listed here, feel free to contact our support team anytime.

Please contact us immediately with photos. We will arrange a replacement or refund.

Yes, we currently deliver all over India.

Yes, we use secure systems and do not store sensitive payment information.

COD availability depends on your location and order value (if enabled on your website).

We accept secure online payments via UPI, debit/credit cards, net banking, and other supported methods.

Yes, replacements are available for eligible products, subject to availability.

Refunds are processed within 5–7 business days after the returned product is received and inspected.

Contact our support team with your Order ID, issue details, and images (if applicable).

You can request a return within 7 days of delivery if the product is damaged, defective, or incorrect.

Yes, orders can be cancelled within 12–24 hours of placing them, before dispatch.

Once your order is shipped, tracking details will be shared via email/SMS. You can also track your order from the My Account section.

Shipping charges (if applicable) will be displayed at checkout before payment.

Orders are usually delivered within 5–7 working days after dispatch, depending on your location.

Yes, all products sold by Accezory are carefully sourced and quality-checked to ensure customer satisfaction.

You can place an order by selecting your desired product, adding it to your cart, and completing the checkout process.

About us