Return Policy

Last Updated: April 2026

At Accezory, we want you to have a smooth shopping experience. If you are not satisfied with your purchase, you may request a return under the conditions below.

📦 Return Eligibility

You can request a return if:

1. The product is damaged, defective, or incorrect
2. The return request is raised within 7 days of delivery
3. The product is unused, unwashed, and in original packaging with all tags intact

❌ Non-Returnable Items

Returns will not be accepted for:

1. Used or worn products
2. Items without original packaging or tags
3. Personal care / hygiene products (if applicable)
4. Products marked as non-returnable or final sale

📝 How to Initiate a Return

To start a return:

1. Contact our support team with your Order ID
2. Provide a clear description of the issue
3. Share images (if the product is damaged or incorrect)

Once your request is approved:

1. We will arrange a pickup, or
2. Guide you on how to ship the product back

🚚 Return Shipping

1. If the return is due to our mistake (wrong/damaged item), we will bear the return shipping cost
2. In other cases, return shipping charges may be applicable

🔍 Inspection & Approval

1. All returned items will be inspected upon receipt
2. Returns that do not meet our policy conditions may be rejected

🔁 Replacement Option

You may opt for a replacement instead of a refund, subject to product availability.

📌 Important Notes

1. Returns without prior approval will not be accepted
2. Ensure proper packaging to avoid damage during return transit
3. Processing time may vary during peak seasons or sales

📞 Need Help?

For return-related queries, please contact our support team with your order details.